What It Means to Give Good Measure

High Companies founder Sanford H. High counseled his co-workers to “Give Good Measure,” meaning to go beyond expectations of the job. His advice became the name of the Good Measure Awards, a performance-based program that recognizes High co-workers whose outstanding efforts exemplify High’s hardworking, can-do culture and the tenets of The High Philosophy. Winners are celebrated at the annual High Forum management meeting where grand prize winners are announced.

Good Measure Award Winner:

Morgan M. McGill
Room Attendant
High Hotels Ltd.
SpringHill Suites, Mt. Laurel, N.J.

In the hotel business, every co-worker plays a vital role in daily operations. So when the Mt. Laurel hotel found itself without a housekeeping manager, Morgan stepped up to take control of the department’s daily activities. Arriving early each day, she set up assignments for the room attendants and inspected the work. She oversaw the laundry, making sure everything ran smoothly and that all work within the department was completed. She also regularly checked in with the general manager and assistant general manager for their feedback, ensuring the work was being done to High and Marriott standards.

In another instance, Morgan cleaned rooms at the SpringHill Suites in Allentown, Pennsylvania, while the housekeeping team attended two days of training.

Morgan is a co-worker who will pitch in where needed, displaying a commitment to High Hotels and to The High Philosophy. Her work ethic and leadership is a great example of what it means to Give Good Measure.

Nominator: Patrick H. Brogan, General Manager, SpringHill Suites-Mt. Laurel

 

Good Measure Award Winner:

Caleb R. McGaughran
Guest Services Representative
High Hotels Ltd.
TownePlace Suites, Mechanicsburg, Pa.

Caleb assists management with the training of new team members, ordering for the Suite-Shop, processing accounts receivables and invoices. He assists the sales team with job fairs and provides coverage at other High Hotels properties when needed. When TownePlace Suites was named a Safety Circle winner and was in the running for the President’s Safety Award, Caleb showed his creative flair by producing the hotel’s video presentation, which was viewed at the Annual Safety Summit. His commitment to safety doesn’t end there; Caleb schedules safety walks and encourages his co-workers to attend.

Recently, a team member was going through a tough time and was unable to work. Seeing this need, Caleb organized volunteers to prepare and deliver pre-made meals. In another instance, he covered for a co-worker who was attending a funeral for a family member. He stayed beyond his shift to assist with checking in a group of more than 70 guests. He also helps to organize fun events for co-workers, including a fall picnic and an Easter egg hunt.

Nominator: Dave Jacobs, General Manager, TownePlace Suites-Mechanicsburg

2018 Good Measure Award Winners

High recognizes this year's winners.

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