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WHAT IT MEANS TO GIVE GOOD MEASURE

High Companies founder Sanford H. High counseled his co-workers to “Give Good Measure,” meaning to go beyond expectations of the job. His advice became the name of the Good Measure Awards, a performance-based program that recognizes High co-workers whose outstanding efforts exemplify High’s hardworking, can-do culture and the tenets of The High Philosophy. Winners are celebrated at the annual High Forum management meeting.

Good Measure Award Winner:

Leah Connors
Community Manager/Operations Specialist
High Associates Ltd.
Greenfield Estates, Lancaster, Pa.
 
High Associates Ltd. has built a reputation for providing beautiful apartment communities for people to call home. But when it comes to making residents feel at home, Leah Connors goes the extra mile.
 
During the Christmas holiday, Leah and her staff offered gift-wrapping service to residents of Greenfield Estates. In all, they wrapped 550 gifts during a two-day period, each beautifully adorned with ribbons, bows, and special touches.
 
Leah keeps residents apprised of events and items of community interest by regularly updating its Facebook page, and by sending e-mail blasts to residents. For those without access to e-mail, she prints the messages and delivers them.
 
Leah also facilitated a number of resident events—40 in all—staying within budget. Many of these events included food prepared by the Greenfield Estates team.

None of this happens without participation from her team, so Leah generates excitement and inspires everyone to pitch in. And to keep the momentum going, she shows her gratitude for their support. For example, she secretly solicited comments from residents and compiled them into books. During a Team Appreciation Week, Leah presented a book and a plant to each team member, and every day that week, she had something special for them to show how much she values their support.
 
Nominator: Tina L. McGinnis, Regional Manager - Residential, High Associates Ltd.

 

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